Privacy Policy

Last updated: February 2026

1. Information We Collect

We collect information you provide directly, including your name, email address, company details, and any data you enter into the piecmms platform such as customer records, vehicle information, and booking details.

2. How We Use Your Information

We use your information to provide and improve the Service, process transactions, send service-related communications, and provide customer support. We do not sell your personal information to third parties.

3. Data Storage and Security

Your data is stored on secure servers. We implement industry-standard security measures to protect your information, including encryption in transit and at rest. Each tenant's data is logically isolated from other tenants.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Upon account deletion, your data will be permanently removed within 30 days, except where retention is required by law.

5. Your Rights

You have the right to access, update, or delete your personal information at any time through your account settings. You may also request a complete export of your data by contacting our support team.

6. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies. Authentication tokens are stored in your browser's local storage.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through the Service.

8. Contact

If you have any questions about this Privacy Policy, please contact us.